Chad was excellent! The process started with Chad reaching out to me to make sure I understood his inspection process, and to see if I had any specific concerns. The inspection occurred on Saturday, and he notified me when the inspection started and ended. The detailed reported arrived a few hours after the inspection was completed. Even a detailed report may raise questions, and Chad was very responsive to my questions. Although the unit wasn't in perfect shape, the report, and Chad's response to my questions gave me the confidence to move ahead with the purchase.
